FAQ
What is the cost of shipping?
Shipping is free
Do you do alterations?
Yes we can. We offer a varitey of services such as zipper repairs, button tightens, patches, and more! Click here to see a full list of our services.
Are goods insured while in your possession?
Goods are insured while in transit and our possession by a private insurance policy that is separate from the carriers coverage. Each shipment is insured for $100. More insurance can be added for a cost and must be requested prior to any shipping arrangement.
How long does the service take?
Once the garment is received in our shop it normally takes 10-14 business days to complete.
Service times are based from when we receive the item.
Cleaning Service is 10-14 business days.
Alterations and repairs may require additional service time.
What kind of boxes can we use?
You can use any box. We recomment that you use hanger boxes, and to keep the boxes that we send so you can reuse them.